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Our social commitments

Our ambitious HR policy fosters employee satisfaction and skills development

In response to the 2023 annual internal survey, employees expressed an 89% satisfaction rate with Afnic as employer and 92% for the quality of life at work, each up by 2 pp relative to 2022.

In 2023, the training budget represented 3.2% of the payroll, above our commitment to devote 3% of the payroll each year to developing our employees’ skills. 74% of employees followed at least one training course.

With four arrivals and four departures, the workforce was stable and the turnover rate was 4.5%, down 4% on 2022.

The absenteeism rate was 2.7% in 2023 and overtime rate 1.7%.

In 2023 Afnic established its first employer mobility plan. The average round trip distance that employees travel between home and Afnic’s offices was 66 km. 60% of employees commuted by road (car, motorcycle), 35% by public transport and train (TER, TGV) and 5% on foot or by bicycle. The two main levers identified for reducing GHG emissions linked to commuting were working from home and the introduction of a mobility allowance. These were the subject of two agreements signed with the employee representatives.

Afnic promotes diversity and equal treatment

At the end of 2023, Afnic had 91 employees: 45% women and 55% men; 89 on permanent employment contracts and two interns or trainees.

The Gender Equality in the Workplace Index for 2023 stood at 98/100, unchanged from 2021 and up by 3 percentage points on 2020 and by 12 pp relative to 2019.

In its 2022/2027 Agreement with the State, Afnic committed to taking on two work-study or apprenticeship employees and one post-grad student on its payroll. This target was reached at the end of 2023 with 3 employees on work-study contracts and 1 on a doctoral contract.

Other than these contract, 100% of personnel were on permanent contracts in 2023 and 1% of Afnic’s employees had a declared disability.

The breakdown of the workforce by age bracket at year-end 2023 was as follows:

  • 3 employees aged under 24, i.e. 3% of the workforce
  • 66 employees aged 25 to 49, i.e. 73 %
  • 22 employees over the age of 50, i.e. 24%

Contribution of 11% of revenues to the general interest

In the context of the Agreement signed with the State for the management of the .fr domain for the years 2022 to 2027, Afnic undertook to dedicate 11% of its annual revenues to the general interest, the first €1.3 million being paid to the Afnic Foundation for Digital Solidarity.

In addition to a payment of just over €1.4 million to the Afnic Foundation for Digital Solidarity in support of 87 projects, we supported the IETF (Internet Engineering Task Force) financially in 2023 to allow the adoption of open, inter-operable Internet standards and facilitate the participation of engineers in the Global South in this essential body for the technical governance of the Internet.

The financing of actions promoted by the members of Afnic’s International College, aimed at automating TLD Internet registries in Africa and making them autonomous, and constructing a domain names observatory in Africa, continued.

Support for the international coalition “Internet and Jurisdiction”, aimed at promoting agreements and multi-actor approaches to allow the law to be applied online by strengthening cooperation among technical and political actors, also continued.

Lastly, Afnic employees delivered training free of charge on domain names, locally, in the new town of Saint-Quentin-en-Yvelines, but also throughout France in support of initiatives led by the Afnic Foundation.

Raising awareness of VSEs/SMEs and 16-25 year-olds on the need for a controlled online presence and training them accordingly

Since 2014, Afnic has supported French VSEs/SMEs in their digital transformation through the Réussir-en.fr programme and Foliweb workshops. In 2023, 26,000 VSEs/SMEs were trained to develop their activities on the Internet and nearly 4,500 young people took part in the workshops organised with our partners on controlling their online presence, particularly on the subjects of their identity and data.

Furthermore, thanks to the continued implementation of the Tous en ligne maintenant programme, Afnic and its partners had trained nearly 3,000 VSEs/SMEs, retailers and tradespersons with limited experience of the digital world by year-end 2023.